Privacy Policy

Last updated: January 2025

This Privacy Policy explains how LogiClean ("we", "us", "our") collects, uses, and protects information when you visit our website or use our data cleaning services.

This policy is intended as a general description of practices. It does not constitute legal advice. You may wish to consult your own legal counsel regarding your use of our services.

1. Who we are

LogiClean is a data cleaning service based in Canada, focused on invoice and dispatch data for trucking fleets and dispatch services in North America.

2. Information we collect

We collect two main categories of information:

• Contact and business information: When you contact us or request a data review, we may collect your name, email address, phone number, company name, and basic details about your fleet or dispatch operation.
• Files and data you provide for cleaning: When you use our services, you may send us CSV, Excel, or other files containing business data such as load details, customer information, carrier details, invoice amounts, dates, reference numbers, and similar fields.

The files and data you provide are used only to perform the services you request and to communicate with you about those services.

3. How we use the information

We use the information we collect for the following purposes:

• To respond to inquiries and provide quotes or information about our services.
• To perform data cleaning, normalization, and related services on the files you send us.
• To communicate with you about project status, results, and any questions or clarifications.
• To maintain basic internal records for billing, administration, and service history.

4. Legal basis for processing (where applicable)

For individuals located in jurisdictions that require a legal basis for processing (for example, the European Union under the GDPR), we generally process your information based on:

• Your consent when you provide information via our contact form or email.
• Performance of a contract when we use the files and data you provide to deliver the services you request.
• Legitimate interests in operating, improving, and securing our services.

5. How we share information

We do not sell your information or your files to third parties.

We may share information with:

• Service providers who help us operate our business, such as email providers, file storage providers, or form-handling services. These providers are given access only as reasonably necessary to perform their functions and are expected to handle data securely.
• Legal or regulatory authorities if required to comply with applicable law, regulation, or legal process.

6. Data retention

We retain contact information and basic administrative records for as long as reasonably necessary for business purposes, such as recordkeeping, billing, and compliance with applicable laws.

Files and data you provide for cleaning may be retained for a limited period to complete the work, address any follow-up questions, and maintain backups. We aim to delete working copies of files once a project is completed and no longer reasonably needed, but some information may remain in system backups for a period of time.

7. Data location and transfers

LogiClean is based in Canada. Depending on the tools and service providers used (for example, email or file storage), your information may be processed or stored in Canada, the United States, or other jurisdictions.

By providing information to us, you understand that it may be transferred to and processed in these locations, which may have different data protection laws than your region.

8. Security

We take reasonable steps to protect the information we handle from loss, misuse, or unauthorized access, including using reputable service providers and limiting access to those who need it to perform work.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your choices and rights

Depending on your location, you may have rights to:

• Request access to personal information we hold about you.
• Request corrections to inaccurate personal information.
• Request deletion of certain personal information, subject to legal or contractual obligations.
• Withdraw consent where we rely on consent to process your information.

To exercise these rights (when applicable), you can contact us using the details below. We may need to verify your identity before responding.

10. Third-party websites

Our website may link to third-party websites or services. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.

11. Contact information

If you have questions about this Privacy Policy or how we handle information, you can contact:

Email: logicleandata@gmail.com
Phone: +1-519-362-5341

12. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.